Privacy Policy

Effective Date: March 2, 2026

Ka Prets Pizza House values your privacy and handles personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

  • Customer details provided during checkout, including name and mobile number.
  • Optional contact data, such as email address.
  • Order details, including products, quantities, delivery location, requested date, and requested time.
  • Delivery information such as address and selected delivery zone.
  • Order status records used to provide tracking and updates.

2. How We Use Your Information

  • To process, confirm, prepare, and deliver your order.
  • To apply delivery fees based on service area.
  • To send order updates (for example: preparing, out for delivery, completed).
  • To respond to support requests and resolve order concerns.
  • To maintain operational records and improve service quality.

3. Location Permission

If you choose the "Use My Location" feature on checkout, your browser may ask for GPS permission. Location data is used only to suggest the nearest delivery zone and is not required to place an order. You may decline permission and select your delivery location manually.

4. Legal Basis for Processing

  • Performance of a contract (fulfilling your order request).
  • Legitimate business interests (operations, quality control, and fraud prevention).
  • Consent (for optional data and optional geolocation permission).

5. Information Sharing

We may share limited information only when necessary, such as with:

  • Delivery personnel to complete order fulfillment.
  • Payment channels for selected digital payment methods.
  • Authorities when required by law.

We do not sell personal data.

6. Data Retention and Security

We retain order-related records only for as long as needed for operations, customer support, and legal requirements. We implement reasonable technical and organizational safeguards to protect data from unauthorized access, misuse, or disclosure.

7. Your Rights

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion where legally permissible.
  • Withdraw consent for optional processing where applicable.

8. Contact Us

For privacy inquiries, please contact us at kapretspizza@gmail.com or through our official Ka Prets Pizza House Facebook page.

This policy is provided for transparency and customer information and is not legal advice.

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